Restaurant Chain Goes Digital

Client: The Harbour Kitchen

The Challenge

A popular Hobart restaurant with three locations was manually managing orders from Uber Eats, DoorDash, and walk-in customers on separate tablets, leading to missed orders and kitchen confusion.

Our Solution

We integrated all ordering platforms directly into their existing POS system, created a unified kitchen display, and built a custom branded online ordering page for their website.

The Results

Order errors reduced by 95%, kitchen throughput increased by 30%, and online ordering revenue grew 150% within three months of launch.

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